Welcome to Manchester Chauffeur Service (MCS). By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
Our chauffeur services are provided subject to availability. We reserve the right to refuse service to any individual or organization without explanation.
All chauffeurs are professionally trained and will make every effort to ensure your safety and comfort. However, passengers are expected to behave in a respectful and lawful manner during the journey.
All bookings must be confirmed in advance. You may book our services through our website, by phone, or via email. Once a booking is confirmed, you will receive a confirmation message with all necessary details.
Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee of up to 50% of the total booking amount. No-shows or cancellations within 12 hours will be charged the full booking amount.
Payment must be made in full before or at the time of service, unless otherwise agreed upon in writing. We accept various payment methods, including credit cards, bank transfers, and cash.
Any additional charges incurred during the journey, such as parking fees, tolls, or waiting time, will be added to the final bill.
For airport pickups, we offer a complimentary waiting time of up to 60 minutes after the flight landing time. For other locations, the complimentary waiting time is 15 minutes. Additional waiting time will be charged at our standard hourly rate.
MCS is not liable for delays caused by circumstances beyond our control, including but not limited to traffic, weather, or mechanical issues.
Passengers are expected to behave in a respectful and lawful manner. MCS reserves the right to terminate the journey without refund if a passenger's behavior is deemed unsafe, inappropriate, or unlawful.
Smoking, consumption of alcohol, and use of illegal substances are strictly prohibited in all MCS vehicles.
MCS is not liable for any loss, damage, or injury to passengers or their belongings during the journey, except in cases of gross negligence or willful misconduct by our chauffeurs.
It is the passenger's responsibility to ensure that all personal belongings are collected at the end of the journey. MCS will not be responsible for items left behind.
MCS respects your privacy and handles your personal information in accordance with applicable data protection laws. We do not share your details with third parties without your consent.
MCS reserves the right to update or modify these terms at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.
These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms & Conditions, please contact us at Info@manchesterchauffeurs.co.uk.