FAQ’S
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Frequently Asked Questions
Do you charge for waiting time in your chauffeur service?
Yes, we charge for waiting time in our chauffeur service after a specific grace period.
Do you offer a loyalty program for your returning customers?
Yes, for our returning customers, we offer an attractive loyalty program in our luxury chauffeur service.
How to contact you to order your chauffeur hire?
To book our chauffeur hire, you can contact us through the contact details mentioned on our website.
How much does a luxury chauffeur service hire cost?
Luxury chauffeur service varies widely depending on the type of vehicle you choose, the distance of the journey and the customised services. Contact us to know the exact cost for your personalised ride.
How do I find my chauffeur at the airport?
When you arrive at the airport, look for your chauffeur in the arrivals hall holding a name board with your name on it.
What is the role of a chauffeur in a chauffeur service?
In a chauffeur service, chauffeurs are trained drivers, committed to professionalism and perfection in their service. They excel in delivering smooth, luxurious, and secure rides, assisting with luggage and ensuring passenger comfort.
What to do when I want to make a last-minute change?
In such a case, please contact us to update your booking with the new details. We will try to accommodate changes, and we will inform you if the new trip can’t be scheduled under the same terms.
Do your chauffeurs return if I don’t arrive at the pick-up time?
If you are late for the scheduled pick-up time, our chauffeur will return because they have a limited waiting time before heading to the next job.
Do you provide chauffeur service for a group of passengers?
Yes, we provide a variety of luxury chauffeur vans for a group of passengers. Explore our fleet page to book the vehicle or contact us.